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====== My domestic order shipped more than a week ago, where is it? Is there a tracking number? ====== | ====== My domestic order shipped more than a week ago, where is it? Is there a tracking number? ====== | ||
- | If your order has already been [[lead|shipped]] through either USPS Priority Mail or Express Mail, a tracking number will automatically be emailed to you via the courier. Please feel free to [[http://www.symtechlabs.com/contact|contact us]] if you have not received your tracking number more than two days after your order has shipped. | + | If your order has already been [[lead|shipped]] through either USPS Priority Mail or Express Mail, a tracking number will automatically be emailed to you via the courier. Please feel free to [[http://www.symtechlabs.com/contact|contact us]] if you have not received your tracking number within two days after your order shipped. |
- | Most orders shipped via USPS Priority Mail are delivered within two to three business days. If you have not received your order fourteen business days after it has shipped, please [[http://www.symtechlabs.com/contact|contact us]] to initiate an insurance claim, if eligible. | + | Most orders shipped via USPS Priority Mail are delivered within two to three business days. If you have not received your order fourteen business days after it shipped, please [[http://www.symtechlabs.com/contact|contact us]] to initiate an insurance claim, if eligible. |
Please note that uninsured USPS Priority Mail packages containing orders valued at under $250 are shipped with delivery confirmation numbers, not tracking numbers. Delivery confirmation numbers only indicate when and where a package has been delivered. | Please note that uninsured USPS Priority Mail packages containing orders valued at under $250 are shipped with delivery confirmation numbers, not tracking numbers. Delivery confirmation numbers only indicate when and where a package has been delivered. |