Table of Contents
Frequently Asked Questions
General
Ordering & Shipping
New Products
Consulting, Design, and Special Orders
Corporate
Frequently Asked Questions
General
Do SymTech Labs products carry a warranty?
Will my car become illegal for street use after installing my SymTech Labs product?
Will my car's check engine light (CEL) appear after installing my SymTech Labs product?
Is customer support available for SymTech Labs products?
I've lost the instructions to my SymTech Labs product.
Ordering & Shipping
How can I place an order with SymTech Labs?
Does SymTech Labs require a minimum order amount?
Does SymTech Labs accept checks and credit cards?
What couriers does SymTech Labs use for shipments?
How much will it cost to ship my order to my location?
Will SymTech Labs ship internationally or to APO/FPO or PO Box addresses?
Can you reduce the value of my order or mark it as a "gift" on customs forms?
Where is my order?
How long will it take to ship my order?
My domestic order shipped more than a week ago, where is it? Is there a tracking number?
My international order shipped more than four weeks ago, where is it? Is there a tracking number?
Can I return my SymTech Labs product for a refund?
Where do I ship parts for service/repairs/returns?
New Products
I've heard a new SymTech Labs product is being released soon, where can I find more information?
I have an idea or suggestion for a new product, where can I submit it?
Consulting, Design, and Special Orders
I need to purchase large quantities of a SymTech Labs product.
Do you offer wholesale/vendor programs?
Who should I contact if I'm looking for a specific part that I can't find?
I have an idea for a product, but it needs to be digitized, prototyped, etc..
Corporate
What is SymTech Labs' corporate mailing address?
Is SymTech Labs independently owned and operated?
Is SymTech Labs an Equal Opportunity Employer?
Does SymTech Labs sell foreign-made products that were produced via indentured or forced labor?