If your order has already been shipped through either USPS Priority Mail or Express Mail, a tracking number will automatically be emailed to you via the courier. Please feel free to contact us if you have not received your tracking number within two days after your order shipped.
Most orders shipped via USPS Priority Mail are delivered within two to three business days. If you have not received your order fourteen business days after it shipped, please contact us to initiate an insurance claim, if eligible.
Please note that uninsured USPS Priority Mail packages containing orders valued at under $250 are shipped with delivery confirmation numbers, not tracking numbers. Delivery confirmation numbers only indicate when and where a package has been delivered.
You can access USPS's package tracking tool for orders shipped through USPS Priority Mail or Express Mail here:
https://tools.usps.com/go/TrackConfirmAction
Return to FAQ's